.. _how-to-get-help-support: How to get help and support =========================== We offer support across the range of our products and services with numerous different ways of contacting us. We can provide: * help with using Divio's platform * information about the platform, accounts or services * advice on whether our platform is suitable for your needs The fastest and easiest way of getting in touch with us is via our chat-based support. On nearly every page of our site, in the bottom right hand corner, you'll see a chat icon - hit the icon and send us your message. .. image:: /images/guides/intercom-chat-button.png :alt: 'intercom chat button' :width: 114 To ensure that you receive our reply, please leave an email address if requested. If you're not able to use the chat system, please contact us `by email `_. If you do not see the chat icon, please check that your web browser is not blocking access to it. Documentation ~~~~~~~~~~~~~ For Divio platform users ^^^^^^^^^^^^^^^^^^^^^^^^^ This documentation is a guide to using our platform, to help you manage your accounts and applications and provide essential knowledge. For developers ^^^^^^^^^^^^^^ Our documentation is a complete technical guide for the developer and includes tutorials, reference material and more. Community support channels ~~~~~~~~~~~~~~~~~~~~~~~~~~ We encourage users to `join the Divio Community slack channel `_.