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Divio application backups

Our backup system is designed with pragmatic, real-world needs and concerns in mind.

Backups on Divio are in accordance with two key principles.

  • Data integrity - the integrity of your data and content is paramount, and they must be kept safe.
  • Portability - your application belongs to you. Your data and content must be as portable as possible, so that you can sign up to our services confident that you will never find yourself locked in to them.

What's backed up?

Our backup system takes care of your applications's:

  • database - the database that Django uses for persistent storage, made available for download as a binary database dump
  • media files - files uploaded/processed/stored by the application, made available for download as a tarred archive, and including a manifest file of contents

Your backups are made to encrypted storage.


Your applications's codebase is not captured in our backups, as it already versioned in Git.

Backup storage

Backups in AWS-based cloudspaces are stored in the same cloudspace as the application using AWS S3 Standard-IA storage class.

This storage class stores data redundantly across multiple data-centers called availability zones in the same cloudspace. Availability zones give customers the ability to operate production applications and databases that are highly available, fault tolerant, and scalable. All traffic between availability zones is encrypted.

Scheduled and on-demand backups

Backups are initiated in two different ways:

  • on-demand - when the user requests it
  • scheduled - according to a schedule determined by the application's subscription

Retention policies

On-demand backups

Various policies are available, but in all environments this is set by default to a 30 days/3 backups policy, meaning that these backups will be retained indefinitely; however, of those that are more than 30 days old, only the three most recent will be retained.

Scheduled backups

Various policies are available but in all environments this is set by default to a 7-daily/4-weekly/12-monthly grandfather-father-son policy. This means that:

  • Each day, the system will take a backup, and discard any daily backups older than seven days.
  • Each week, it will relabel the oldest daily backup as a weekly backup and discard any weekly backups older than one month.
  • Each month, it will relabel the oldest weekly backup as a monthly backup and discard any monthly backups older than one year.

After a year, the system will have retained:

  • twelve monthly backups spanning the last year
  • four weekly backups spanning the last month
  • seven daily backups spanning the last week